How To Fix F2723 - Assignment to customer hierarchy not possible; not unique


F2723 - Overview

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 723

  • Message text: Assignment to customer hierarchy not possible; not unique

  • Show details Hide details
  • What causes this issue?

    Customer &V1& cannot be assigned to customer &V2&.
    The customer hierarchy already contains various hierarchy notes for
    customer &V2&. These hierarchy nodes are assigned to various different
    sales areas. At least two of the sales areas could be assigned to the
    sales area currently being processed as superordinate sales area.

    System Response

    You cannot carry out the hierarchy assignment here, since no unique
    assignment can be determined from the data in the system.

    How to fix this error?

    Create the customer master data without maintaining the hierarchy
    assignment. Then maintain the customer hierarchy using transactions
    VDH1 or VDH1N.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2723 - Assignment to customer hierarchy not possible; not unique ?
    The SAP error message F2723, "Assignment to customer hierarchy not possible; not unique," typically occurs when there is an attempt to assign a customer to a hierarchy level in a way that is not unique. This means that the system has found multiple entries that match the criteria for the assignment, leading to ambiguity.
    Causes:
    
    Duplicate Entries: There may be multiple customer entries that match the criteria for the hierarchy assignment, causing the system to be unable to determine which one to assign.
    Incorrect Hierarchy Structure: The hierarchy structure may not be set up correctly, leading to conflicts in assignments.
    Data Inconsistencies: There may be inconsistencies in the customer master data that lead to multiple valid assignments.
    Hierarchy Level Restrictions: The specific hierarchy level may have restrictions that prevent the assignment of certain customers.
    
    Solutions:
    
    Check for Duplicates: Review the customer master data to identify any duplicate entries. Ensure that each customer is unique within the hierarchy.
    Review

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author