How To Fix F2672 - Customer & has not been created for sales area & & &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 672

  • Message text: Customer & has not been created for sales area & & &

  • Show details Hide details
  • What causes this issue?

    Certain attributes can be maintained for the <GL:account_group>account
    groups</> of the <GL:customer>customer</> being processed. These
    attributes are copied into the customer master record when it is
    created. When a customer master is changed, the attributes which have
    been changed in the meantime in <GL:Customizing>customizing</> are
    changed in the customer master.
    The attributes are automatically maintained when you save the customer
    master record.

    How to fix this error?

    You can maintain or display the relevant attributes for each account
    group via customizing if you have the authorization to do so.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2672 - Customer & has not been created for sales area & & & ?

    The SAP error message F2672 indicates that a customer has not been created for a specific sales area. This error typically occurs when you are trying to perform a transaction that requires customer data, but the customer master record does not exist for the specified sales area.

    Cause:

    1. Customer Master Record Missing: The customer has not been created in the system for the specified sales area (Sales Organization, Distribution Channel, and Division).
    2. Incorrect Sales Area: The sales area specified in the transaction does not match any existing customer master records.
    3. Data Entry Error: There may be a typo or incorrect entry in the sales area or customer number.

    Solution:

    1. Create Customer Master Record:

      • Navigate to the transaction code XD01 (Create Customer - General Data) or VD01 (Create Customer - Sales Area Data).
      • Enter the required details, including the sales area (Sales Organization, Distribution Channel, and Division).
      • Save the customer record.
    2. Check Existing Customer Records:

      • Use transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area Data) to check if the customer exists for the specified sales area.
      • If the customer exists but is not assigned to the correct sales area, you may need to create or update the sales area data.
    3. Verify Sales Area:

      • Ensure that the sales area you are using in your transaction is correct and matches the sales area for which the customer should be created.
    4. Consult with Your SAP Administrator:

      • If you do not have the necessary permissions to create or modify customer records, contact your SAP administrator or support team for assistance.

    Related Information:

    • Transaction Codes:

      • XD01: Create Customer (General Data)
      • XD02: Change Customer (General Data)
      • XD03: Display Customer (General Data)
      • VD01: Create Customer (Sales Area Data)
      • VD02: Change Customer (Sales Area Data)
      • VD03: Display Customer (Sales Area Data)
    • Sales Area Components:

      • Sales Organization: Represents the selling unit.
      • Distribution Channel: Represents the way products or services reach customers.
      • Division: Represents a product line or service line.
    • SAP Documentation: Refer to SAP Help Portal or your organization's SAP documentation for more detailed information on customer master data management.

    By following these steps, you should be able to resolve the error and ensure that the customer master record is correctly set up for the required sales area.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant