F2649 - Contact person and the higher-level partner are the same


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 649

  • Message text: Contact person and the higher-level partner are the same

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2649 - Contact person and the higher-level partner are the same ?

    The SAP error message F2649, which states "Contact person and the higher-level partner are the same," typically occurs in the context of business partner management, particularly when dealing with customer or vendor master data. This error indicates that the system has detected a conflict where the contact person assigned to a business partner is also set as the higher-level partner (e.g., the main customer or vendor).

    Cause:

    1. Data Entry Error: The contact person has been incorrectly assigned as the higher-level partner in the business partner hierarchy.
    2. Configuration Issue: The system settings or configurations may not allow a contact person to be the same as the higher-level partner.
    3. Business Logic: The business rules defined in the system may prevent a contact person from being the same as the main partner to avoid confusion in transactions.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Business Partner Data:

      • Navigate to the business partner master data in SAP.
      • Verify the details of the contact person and the higher-level partner.
      • Ensure that the contact person is not set as the higher-level partner.
    2. Modify Assignments:

      • If the contact person is indeed the same as the higher-level partner, you will need to change the assignment.
      • Either assign a different contact person or change the higher-level partner to a different entity.
    3. Review Configuration:

      • If you have access to configuration settings, review the settings related to business partner roles and relationships.
      • Ensure that the system is configured correctly to allow for the intended hierarchy without conflicts.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidelines on managing business partner relationships and roles.
    5. Contact Support:

      • If the issue persists or if you are unsure about making changes, consider reaching out to your SAP support team or consulting with an SAP expert.

    Related Information:

    • Business Partner Roles: Understand the different roles that can be assigned to business partners in SAP, such as customer, vendor, and contact person.
    • Data Maintenance: Regularly maintain and audit business partner data to prevent such conflicts from arising.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.

    By following these steps, you should be able to resolve the F2649 error and ensure that your business partner data is correctly configured.

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