F2589 - Mandates are being created (with duplicates) ...

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 589

• Message text: Mandates are being created (with duplicates) ...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2589 - Mandates are being created (with duplicates) ... ?

  The SAP error message F2589, which states "Mandates are being created (with duplicates)," typically occurs in the context of the SAP Financial Accounting (FI) module, particularly when dealing with direct debit mandates in the context of payment processing.
  Cause:
  The error usually arises due to the following reasons:
  
  
  Duplicate Mandate Entries: The system detects that there are already existing mandates for the same customer and payment details. This can happen if the same mandate is being created multiple times, either due to user error or system issues.
  
  
  Incorrect Configuration: There may be issues with the configuration of the mandate management settings in SAP, leading to the system not recognizing existing mandates correctly.
  
  
  Data Entry Errors: Incorrect or incomplete data entry when creating mandates can lead to the system interpreting the entries as duplicates.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Existing Mandates: Review the existing mandates for the customer in question. You can do this by navigating to the relevant transaction (e.g., transaction code FDM1 for managing mandates) and checking if the mandate already exists.
  
  
  Avoid Duplicate Creation: Ensure that you are not attempting to create a mandate that already exists. If you need to modify an existing mandate, do so instead of creating a new one.
  
  
  Review Configuration: Check the configuration settings related to mandate management in SAP. Ensure that the settings are correctly defined to prevent duplicate entries.
  
  
  Data Validation: Validate the data being entered for the mandate creation. Ensure that all required fields are filled out correctly and that there are no discrepancies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing mandates and handling errors related to them.
  
  
  Contact Support: If the issue persists after checking for duplicates and validating data, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM1 (Create Mandate), FDM2 (Change Mandate), and FDM3 (Display Mandate) for managing mandates.
  SAP Notes: Search for SAP Notes related to mandate management and error F2589 for any specific fixes or updates provided by SAP.
  User Training: Ensure that users involved in mandate creation are adequately trained to avoid common pitfalls that lead to duplicate entries.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.