F2585 - ... Data of customer &1 is being analyzed ...

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 585

• Message text: ... Data of customer &1 is being analyzed ...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2585 - ... Data of customer &1 is being analyzed ... ?

  The SAP error message F2585, which states "Data of customer &1 is being analyzed," typically indicates that there is an ongoing process or analysis related to the customer data in the system. This message often arises in the context of financial transactions or customer account management, particularly when there are background jobs or processes that are currently reviewing or updating customer data.
  Cause:
  
  Ongoing Analysis: The system is performing a data analysis or reconciliation process for the specified customer account. This could be due to a scheduled job or a manual process initiated by a user.
  Locking Mechanism: SAP uses locking mechanisms to prevent data inconsistencies. If a process is analyzing or updating customer data, it may lock the data, leading to this message.
  Long-running Processes: If the analysis takes longer than expected, users may encounter this message when trying to access or modify the customer data.
  
  Solution:
  
  Wait for Completion: If the message indicates that data is being analyzed, the simplest solution is to wait for the process to complete. You can check the status of background jobs in transaction SM37.
  Check Background Jobs: Use transaction SM37 to monitor any background jobs that may be running for the customer. Look for jobs related to customer data analysis or reconciliation.
  Contact System Administrator: If the analysis seems to be taking an unusually long time, or if you suspect that it has stalled, contact your SAP system administrator. They can check the system logs and determine if there are any issues with the background job.
  Review Lock Entries: You can use transaction SM12 to check for any lock entries related to the customer. If there are locks that are no longer needed, they can be released by an administrator.
  Analyze Data: If you have the necessary permissions, you can analyze the customer data to identify any issues that may be causing the analysis to take longer than expected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SE38 (ABAP Program Execution) for running or checking specific programs.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide patches or workarounds for specific problems.
  Documentation: Review SAP documentation related to customer data management and background processing for further insights into how these processes work.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support for further investigation.