How To Fix F2449 - Error in synchronization of customer &1 with vendor &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 449

  • Message text: Error in synchronization of customer &1 with vendor &2

  • Show details Hide details
  • What causes this issue?

    An error occurred in the synchronization of customer <(>&<)>V1& with
    vendor <(>&<)>V2&.

    System Response

    It might not have been possible to update the data for customer
    <(>&<)>V1&.

    How to fix this error?

    Please use transaction SLG1 to check the application log for the object
    FIAP and subobject FIAP_SYNC.
    If the data for the customer <(>&<)>V1& could not be updated, please
    start the program RFKREDEB_SYNC.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2449 - Error in synchronization of customer &1 with vendor &2 ?

    The SAP error message F2449, which states "Error in synchronization of customer &1 with vendor &2," typically occurs in scenarios where there is an issue with the synchronization between customer and vendor master data. This error is often encountered in environments where the same entity is represented as both a customer and a vendor, which is common in business scenarios where a company sells to and buys from the same partner.

    Causes:

    1. Inconsistent Data: There may be inconsistencies in the customer and vendor master data, such as mismatched addresses, payment terms, or other key fields.
    2. Missing Data: Required fields in either the customer or vendor master data may be missing, preventing successful synchronization.
    3. Configuration Issues: There may be configuration issues in the system that affect how customer and vendor data is synchronized.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the synchronization.
    5. Technical Issues: There could be underlying technical issues, such as database locks or system errors, that prevent the synchronization process from completing successfully.

    Solutions:

    1. Check Master Data: Review the customer and vendor master data for the entities involved. Ensure that all required fields are filled out correctly and consistently.
    2. Correct Inconsistencies: If you find any inconsistencies between the customer and vendor data, correct them. This may include aligning addresses, payment terms, and other relevant fields.
    3. Review Configuration: Check the configuration settings related to customer and vendor synchronization in the SAP system. Ensure that they are set up correctly.
    4. Authorization Check: Verify that the user attempting the synchronization has the necessary authorizations to perform the operation.
    5. Transaction Logs: Check transaction logs or error logs for more detailed information about the error. This can provide insights into what specifically went wrong during the synchronization process.
    6. Re-run Synchronization: After making the necessary corrections, attempt to re-run the synchronization process to see if the error persists.
    7. Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.

    Related Information:

    • Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and review business partner data, which includes both customer and vendor information.
    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They can provide more in-depth troubleshooting based on your specific system configuration and version.
    • Documentation: Refer to SAP documentation for detailed information on business partner synchronization and the specific requirements for customer and vendor data.

    By following these steps, you should be able to identify and resolve the cause of the F2449 error in your SAP system.

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