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Message type: E = Error
Message class: F2 - Master Data Maintenance: Customer, Vendor
Message number: 320
Message text: No authorization for creating customer &
Error message extract from SAP system. Copyright SAP SE.
F2320
- No authorization for creating customer & ?The SAP error message F2320, which states "No authorization for creating customer," typically indicates that the user attempting to create a customer record does not have the necessary authorizations assigned to their user profile. This is a common issue in SAP systems where access control is strictly enforced to ensure data integrity and security.
Cause:
- Missing Authorization Roles: The user does not have the required authorization roles assigned to their user profile to create customer records.
- Authorization Object Restrictions: The authorization objects related to customer creation (e.g.,
F_BKPF_BSA
,F_KNA1_AKT
, etc.) may not be properly configured for the user.- User Profile Issues: The user profile may not be correctly set up, or the user may be using a different profile that lacks the necessary permissions.
- Organizational Level Restrictions: There may be restrictions based on organizational levels (like company code or sales area) that prevent the user from creating customers in certain contexts.
Solution:
Check User Authorizations:
- Use transaction code
SU53
immediately after the error occurs to see which authorization check failed. This will provide insight into what specific authorization is missing.- Alternatively, you can use transaction code
SU01
to view the user’s profile and the roles assigned.Assign Required Roles:
- If the user lacks the necessary roles, a system administrator or security officer should assign the appropriate roles that include the authorization for customer creation.
- Common roles that may include customer creation permissions are those related to Sales and Distribution (SD) or Financial Accounting (FI).
Review Authorization Objects:
- Check the relevant authorization objects (like
F_KNA1_AKT
) to ensure that the user has the necessary permissions for the actions they are trying to perform.- Make sure that the user has the correct values for organizational levels (like company code).
Consult with Security Team:
- If you are not an administrator, contact your SAP security team or system administrator to review and adjust the user’s authorizations as needed.
Testing:
- After changes are made, have the user log out and back in, then attempt to create the customer again to verify that the issue is resolved.
Related Information:
SU01
: User MaintenanceSU53
: Display Authorization CheckPFCG
: Role MaintenanceBy following these steps, you should be able to resolve the F2320 error and enable the user to create customer records in SAP.
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