How To Fix F2320 - No authorization for creating customer &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 320

  • Message text: No authorization for creating customer &

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  • INCLUDE 'NA_FI_BERECHTIGUNG' OBJECT DOKU ID TX LANGUAGE E
    Authorization object:
    &V2&
    Parameters:
    Activity: &V3&
    Application authorization: &V4&

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message F2320 - No authorization for creating customer & ?

    The SAP error message F2320, which states "No authorization for creating customer," typically indicates that the user attempting to create a customer record does not have the necessary authorizations assigned to their user profile. This is a common issue in SAP systems where access control is strictly enforced to ensure data integrity and security.

    Cause:

    1. Missing Authorization Roles: The user does not have the required authorization roles assigned to their user profile to create customer records.
    2. Authorization Object Restrictions: The authorization objects related to customer creation (e.g., F_BKPF_BSA, F_KNA1_AKT, etc.) may not be properly configured for the user.
    3. User Profile Issues: The user profile may not be correctly set up, or the user may be using a different profile that lacks the necessary permissions.
    4. Organizational Level Restrictions: There may be restrictions based on organizational levels (like company code or sales area) that prevent the user from creating customers in certain contexts.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into what specific authorization is missing.
      • Alternatively, you can use transaction code SU01 to view the user’s profile and the roles assigned.
    2. Assign Required Roles:

      • If the user lacks the necessary roles, a system administrator or security officer should assign the appropriate roles that include the authorization for customer creation.
      • Common roles that may include customer creation permissions are those related to Sales and Distribution (SD) or Financial Accounting (FI).
    3. Review Authorization Objects:

      • Check the relevant authorization objects (like F_KNA1_AKT) to ensure that the user has the necessary permissions for the actions they are trying to perform.
      • Make sure that the user has the correct values for organizational levels (like company code).
    4. Consult with Security Team:

      • If you are not an administrator, contact your SAP security team or system administrator to review and adjust the user’s authorizations as needed.
    5. Testing:

      • After changes are made, have the user log out and back in, then attempt to create the customer again to verify that the issue is resolved.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance
    • Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to customer creation.
    • Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.

    By following these steps, you should be able to resolve the F2320 error and enable the user to create customer records in SAP.

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