How To Fix F2317 - No authorization for displaying customers for sales area &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 317

• Message text: No authorization for displaying customers for sales area &1 &2 &3

What causes this issue?

You do not have the authorization to display customers in the
<GL:sales_area>sales area</> specified. A profile that gives you this
authorization has not been entered in your user master record.

How to fix this error?

Get in contact with the person responsible for assigning authorizations
if you need this authorization.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2317 - No authorization for displaying customers for sales area &1 &2 &3 ?

  The SAP error message F2317 indicates that a user does not have the necessary authorization to display customer data for a specific sales area. This error typically arises in the context of the SAP Customer Relationship Management (CRM) or Sales and Distribution (SD) modules when a user attempts to access customer information but lacks the required permissions.
  Cause:
  The error is caused by insufficient authorization in the user's role or profile. Specifically, the user may not have the necessary authorizations for the following:
  
  Customer Master Data: The user may not have the required permissions to view customer master data.
  Sales Area: The user may not have access to the specific sales area defined by the parameters &1 (Sales Organization), &2 (Distribution Channel), and &3 (Division).
  Authorization Objects: The relevant authorization objects (e.g., F_BKPF_BSA, F_KNA1_AKT, etc.) may not be assigned to the user's role.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID that is encountering the error.
  Check the roles assigned to the user.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into which specific authorization object is missing.
  Alternatively, you can use transaction code PFCG to review the roles and the associated authorization objects.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the roles assigned to the user. This can be done by:
  
  Adding the required authorization objects to the user's role.
  Ensuring that the user has access to the relevant sales area (Sales Organization, Distribution Channel, Division).
  
  
  
  
  
  Testing:
  
  After making changes to the roles, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Consult Security Team:
  
  If you do not have the necessary permissions to modify roles or if you are unsure about the changes, consult your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects related to customer master data and sales area access.
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user authorizations and roles.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the F2317 error message.