How To Fix F2246 - No customer has been created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 246

  • Message text: No customer has been created

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2246 - No customer has been created ?

    The SAP error message F2246, which states "No customer has been created," typically occurs when you are trying to perform a transaction that requires a customer master record, but no such record exists for the specified customer ID or account.

    Cause:

    1. Missing Customer Master Record: The most common cause is that the customer master record has not been created in the system for the customer ID you are trying to use.
    2. Incorrect Customer ID: You may be using an incorrect or invalid customer ID that does not correspond to any existing customer in the system.
    3. Data Entry Errors: There may be typographical errors in the customer ID or related fields.
    4. Authorization Issues: In some cases, the user may not have the necessary permissions to view or create customer records.

    Solution:

    1. Create Customer Master Record:

      • Navigate to the transaction code XD01 (for creating a customer in the general data) or FD01 (for creating a customer in financial accounting).
      • Enter the required details and save the record.
    2. Verify Customer ID:

      • Double-check the customer ID you are using to ensure it is correct.
      • Use transaction code XD03 or FD03 to display the customer master record and confirm its existence.
    3. Check for Data Entry Errors:

      • Review the input fields for any typographical errors or incorrect data that may lead to the error.
    4. Authorization Check:

      • Ensure that you have the necessary authorizations to create or view customer records. If not, contact your SAP administrator to grant the required permissions.
    5. Consult with IT Support:

      • If the issue persists after verifying the above steps, consult with your IT support team or SAP Basis team for further investigation.

    Related Information:

    • Transaction Codes:

      • XD01: Create Customer (Centrally)
      • XD02: Change Customer (Centrally)
      • XD03: Display Customer (Centrally)
      • FD01: Create Customer (Financial Accounting)
      • FD02: Change Customer (Financial Accounting)
      • FD03: Display Customer (Financial Accounting)
    • Customer Master Data: Understanding the structure and importance of customer master data in SAP is crucial, as it is used across various modules like Sales and Distribution (SD), Financial Accounting (FI), and others.

    • SAP Documentation: Refer to SAP Help Portal or your organization's SAP documentation for more detailed information on customer master data management.

    By following these steps, you should be able to resolve the error message F2246 and successfully create or access the required customer records in SAP.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant