How To Fix F2174 - Customer &1 has been created for company code &2 sales area &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 174

  • Message text: Customer &1 has been created for company code &2 sales area &3

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  • What causes this issue?

    This customer has been created for <GL:company_code>company code</> and
    <GL:sales_area>sales area</>.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message F2174 - Customer &1 has been created for company code &2 sales area &3 ?

    The SAP error message F2174 indicates that a customer has been created for a specific company code and sales area, but there may be an issue with the configuration or data that is preventing the transaction from proceeding. Here’s a breakdown of the cause, potential solutions, and related information for this error:

    Cause:

    1. Customer Master Data Issues: The customer master data may not be fully maintained for the specified company code and sales area. This can include missing information such as payment terms, sales area data, or other required fields.
    2. Inconsistent Data: There may be inconsistencies in the data entered for the customer, such as duplicate entries or incorrect configurations.
    3. Authorization Issues: The user may not have the necessary authorizations to access or modify the customer data for the specified company code and sales area.
    4. Configuration Settings: The system configuration for the sales area or company code may not be set up correctly, leading to issues when trying to process transactions related to the customer.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master data transaction (e.g., XD03 for display) and verify that all required fields are filled out correctly for the specified company code and sales area.
      • Ensure that the customer is not marked as inactive or blocked.
    2. Review Configuration:

      • Check the configuration settings for the sales area and company code in the SAP system. Ensure that the sales area is correctly defined and linked to the company code.
      • Verify that the necessary settings for customer account groups and payment terms are in place.
    3. Authorization Check:

      • Ensure that the user has the appropriate authorizations to create or modify customer data in the specified company code and sales area. This may involve checking roles and permissions in the user profile.
    4. Duplicate Check:

      • Investigate if there are any duplicate customer entries that might be causing conflicts. Use transaction XD01 to create a new customer and ensure that the customer number is unique.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details related to the error message F2174. This can provide additional context and troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • XD01 - Create Customer (General Data)
      • XD02 - Change Customer (General Data)
      • XD03 - Display Customer (General Data)
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches/updates.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify and resolve the issue related to the F2174 error message in SAP.

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