How To Fix F2171 - Customer &1 has been created for company code &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 171

  • Message text: Customer &1 has been created for company code &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2171 - Customer &1 has been created for company code &2 ?

    The SAP error message F2171 indicates that a customer has been created for a specific company code, but there may be an issue related to the customer master data or its configuration. Here’s a breakdown of the cause, potential solutions, and related information for this error message:

    Cause:

    1. Duplicate Customer Creation: The error may occur if there is an attempt to create a customer that already exists for the specified company code.
    2. Inconsistent Data: There may be inconsistencies in the customer master data that prevent the creation or modification of the customer record.
    3. Authorization Issues: The user may not have the necessary authorizations to create or modify customer records for the specified company code.
    4. Configuration Issues: There may be configuration settings in the customer master data that are not aligned with the company code settings.

    Solution:

    1. Check for Existing Customer: Verify if the customer already exists in the system for the specified company code. You can do this by using transaction codes like FD03 (Display Customer) or XD03 (Display Customer - Company Code).
    2. Review Customer Data: If the customer exists, review the customer master data for any inconsistencies or missing information that may need to be corrected.
    3. Authorization Check: Ensure that the user has the necessary authorizations to create or modify customer records. This can be checked with the help of your SAP security team.
    4. Configuration Review: Check the configuration settings related to customer master data in the SAP system. This may involve reviewing settings in the Financial Accounting (FI) module or Sales and Distribution (SD) module.
    5. Use Transaction Codes: If you are trying to create a customer, use the appropriate transaction code (FD01 for creating a customer) and ensure all required fields are filled out correctly.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:

      • FD01 - Create Customer (Accounting)
      • FD02 - Change Customer (Accounting)
      • FD03 - Display Customer (Accounting)
      • XD01 - Create Customer (General Data)
      • XD02 - Change Customer (General Data)
      • XD03 - Display Customer (General Data)
    • SAP Notes: Check SAP Notes for any known issues or patches related to customer master data creation. You can search for relevant notes in the SAP Support Portal.

    • Documentation: Refer to SAP documentation for detailed information on customer master data management and the specific fields required for customer creation.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the FI or SD modules for further assistance.

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