How To Fix F2036 - General data already exists. Account has account group &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 036

  • Message text: General data already exists. Account has account group &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message F2036 - General data already exists. Account has account group &1 ?

    The SAP error message F2036 ("General data already exists. Account has account group &1") typically occurs when you are trying to create a new master record (such as a vendor or customer) in the SAP system, but the system detects that a record with the same general data already exists for the specified account group.

    Cause:

    1. Duplicate Entry: The most common cause of this error is that there is already an existing master record (vendor or customer) with the same general data (like name, address, etc.) in the specified account group.
    2. Account Group Restrictions: The account group may have specific settings that prevent the creation of duplicate records.
    3. Data Entry Error: There may be a mistake in the data entry, leading to the perception of a duplicate record.

    Solution:

    1. Check Existing Records: Before creating a new record, check the existing records in the system to see if a record with the same general data already exists. You can use transaction codes like XK03 (for vendors) or FD03 (for customers) to view existing records.
    2. Modify Existing Record: If a record already exists and you need to make changes, consider modifying the existing record instead of creating a new one.
    3. Use Different Data: If you need to create a new record, ensure that the general data (like name, address, etc.) is unique and does not match any existing records in the same account group.
    4. Consult with Your SAP Administrator: If you believe that the error is incorrect or if you need to create a duplicate for a valid reason, consult with your SAP administrator or support team. They may need to adjust the settings in the account group or provide guidance on how to proceed.

    Related Information:

    • Account Groups: Account groups in SAP define the characteristics of master records, including the fields that are required, optional, or suppressed. Understanding the configuration of the account group can help in troubleshooting this error.
    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing master data, such as:
      • XK01 - Create Vendor
      • XK02 - Change Vendor
      • XK03 - Display Vendor
      • FD01 - Create Customer
      • FD02 - Change Customer
      • FD03 - Display Customer
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.

    By following these steps, you should be able to resolve the F2036 error and successfully manage your master data in SAP.

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