How To Fix F0428 - Bank details have not been entered, payment method &1 cannot be used


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F0 - FI batch program messages

  • Message number: 428

  • Message text: Bank details have not been entered, payment method &1 cannot be used

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  • What causes this issue?

    Bank details have not been entered for the business partner, so the
    selected payment method &V1& cannot be used (the payment method
    requires bank details specifications).

    System Response

    Error message; the payment cannot be carried out.

    How to fix this error?

    Use another payment method or enter the bank details (in the master
    record or in the document).

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F0428 - Bank details have not been entered, payment method &1 cannot be used ?

    The SAP error message F0428 ("Bank details have not been entered, payment method &1 cannot be used") typically occurs when you are trying to process a payment (such as a vendor payment) and the system cannot find the necessary bank details for the vendor or customer associated with the payment method you are using.

    Cause:

    1. Missing Bank Details: The vendor or customer master record does not have the required bank details entered.
    2. Incorrect Payment Method: The payment method you are trying to use requires bank details that are not available in the master record.
    3. Configuration Issues: The payment method may not be properly configured in the system to handle the specific transaction.

    Solution:

    1. Check Vendor/Customer Master Data:

      • Go to the vendor or customer master record (transaction codes like XK03 for vendors or FD03 for customers).
      • Ensure that the bank details are correctly entered in the relevant section (usually under the "Payment Transactions" tab).
      • If bank details are missing, add the necessary information (bank account number, bank key, etc.).
    2. Review Payment Method Configuration:

      • Check the configuration of the payment method in the system (transaction code OBPM1 for payment methods).
      • Ensure that the payment method you are using is set up to require bank details and that it is correctly assigned to the vendor or customer.
    3. Check Payment Program Settings:

      • If you are using the payment program (transaction code F110), ensure that the parameters are set correctly and that the payment method is valid for the selected vendors/customers.
    4. Test with Different Payment Method:

      • If possible, try using a different payment method that does not require bank details to see if the issue persists.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for any specific configurations or requirements related to the payment method in use.

    Related Information:

    • Transaction Codes:

      • XK03: Display Vendor
      • FD03: Display Customer
      • OBPM1: Payment Method Configuration
      • F110: Automatic Payment Transactions
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit vendor/customer master data.

    By following these steps, you should be able to resolve the error message F0428 and successfully process your payment.

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