Message type: E = Error
Message class: F0 - FI batch program messages
Message number: 328
Message text: First set dunning instructions for company code &
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The SAP error message F0328 ("First set dunning instructions for company code &") typically occurs when you attempt to run a dunning program or process without having defined the necessary dunning instructions for the specified company code. Dunning is the process of communicating with customers to ensure the collection of accounts receivable.
Cause:
The error arises because the dunning procedure has not been configured for the specified company code. This means that the system does not know how to handle dunning for that particular company code, which is essential for the dunning process to function correctly.
Solution:
To resolve this error, you need to set up the dunning instructions for the relevant company code. Here are the steps to do this:
Access the Dunning Configuration:
Go to the SAP Easy Access screen.
Navigate to the following path: Financial Accounting (FI) -> Accounts Receivable -> Dunning -> Dunning Configuration
Define Dunning Procedure:
Select the option to define dunning procedures.
Create or
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