F0328 - First set dunning instructions for company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: F0 - FI batch program messages

• Message number: 328

• Message text: First set dunning instructions for company code &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message F0328 - First set dunning instructions for company code & ?

  The SAP error message F0328 ("First set dunning instructions for company code &") typically occurs when you attempt to run a dunning program or process without having defined the necessary dunning instructions for the specified company code. Dunning is the process of communicating with customers to ensure the collection of accounts receivable.
  Cause:
  The error arises because the dunning procedure has not been configured for the specified company code. This means that the system does not know how to handle dunning for that particular company code, which is essential for the dunning process to function correctly.
  Solution:
  To resolve this error, you need to set up the dunning instructions for the relevant company code. Here are the steps to do this:
  
  
  Access the Dunning Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: 
  Financial Accounting (FI) -> Accounts Receivable -> Dunning -> Dunning Configuration
  
  
  
  
  Define Dunning Procedure:
  
  Select the option to define dunning procedures.
  Create or modify a dunning procedure that suits your business needs.
  
  
  
  Assign Dunning Procedure to Company Code:
  
  After defining the dunning procedure, you need to assign it to the relevant company code.
  This can usually be done in the same configuration area where you defined the dunning procedure.
  
  
  
  Set Dunning Parameters:
  
  Ensure that all necessary parameters for the dunning procedure are set, including dunning levels, dunning texts, and any other relevant settings.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Dunning Process:
  
  Once the dunning instructions are set, try running the dunning program again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  You may use transaction codes like OBD2 to maintain dunning procedures and FBMP to run the dunning program.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed guidance on configuring dunning procedures and understanding the implications of various settings.
  
  
  
  User Roles:
  
  Ensure that you have the necessary authorizations to make changes to dunning configurations in SAP.
  
  
  
  By following these steps, you should be able to resolve the F0328 error and successfully set up dunning instructions for your company code.