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Message type: E = Error
Message class: F0 - FI batch program messages
Message number: 120
Message text: Item allowed for bank collection - no dunning level possible
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The SAP error message F0120 ("Item allowed for bank collection - no dunning level possible") typically occurs in the context of accounts receivable and dunning processes. This error indicates that the system has identified an item that is eligible for bank collection, but it cannot be dunned because there is no applicable dunning level set for that item.
Cause:
- Bank Collection Status: The item in question is marked for bank collection, which means it is not intended to be dunned through the standard dunning process.
- Dunning Levels: The dunning levels for the customer or the specific item may not be configured correctly, or there may be no dunning levels defined for the item.
- Customer Master Data: The customer master data may have settings that prevent dunning for certain items, especially if they are marked for bank collection.
- Dunning Procedure: The dunning procedure assigned to the customer may not include the necessary dunning levels for the items in question.
Solution:
- Check Dunning Levels: Review the dunning levels configured for the customer. Ensure that the dunning procedure assigned to the customer includes the necessary levels for the items you are trying to dunn.
- Review Customer Master Data: Check the customer master data to see if there are any settings that prevent dunning. Look for fields related to dunning and bank collection.
- Adjust Bank Collection Settings: If the item should not be marked for bank collection, you may need to adjust the settings in the system to allow for dunning.
- Consult Configuration: If you have access to the configuration settings, check the dunning procedure settings in the SPRO transaction to ensure that they are set up correctly.
- Manual Dunning: If the item is indeed meant for bank collection and should not be dunned, consider handling the collection process manually or through a different process.
Related Information:
FD10N
(Display Customer Balance) or F150
(Dunning) to analyze the customer’s account and dunning status.If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in accounts receivable and dunning processes.
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