How To Fix EZ801 - Internal error: Template &1 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 801

• Message text: Internal error: Template &1 could not be found

What causes this issue?

The template &V1& required for generating a source code could not be
found in the system.

System Response

The system cannot continue processing.

How to fix this error?

INCLUDE ABANA_FICA_DWB_OSS OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EZ801 - Internal error: Template &1 could not be found ?

  The SAP error message EZ801, which states "Internal error: Template &1 could not be found," typically indicates that the system is unable to locate a specific template that is required for processing a particular function or transaction. This error can occur in various contexts, such as when generating reports, forms, or other documents that rely on templates.
  Causes:
  
  Missing Template: The specified template may not exist in the system or may have been deleted.
  Incorrect Template Name: There may be a typo or incorrect naming in the template reference.
  Authorization Issues: The user may not have the necessary permissions to access the template.
  Transport Issues: If the template was recently transported from another system, it may not have been properly imported.
  Configuration Issues: There may be configuration settings that are incorrect or incomplete.
  
  Solutions:
  
  
  Check Template Existence:
  
  Verify if the template exists in the system. You can do this by navigating to the relevant transaction or area where the template is supposed to be used.
  Use transaction codes like SE78 (for SAPscript forms) or SMARTFORMS (for Smart Forms) to check if the template is available.
  
  
  
  Correct Template Name:
  
  Ensure that the template name referenced in the transaction or program is correct. Look for any typos or discrepancies.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the template. This can be done by reviewing the user roles and authorizations in transaction PFCG.
  
  
  
  Transport Check:
  
  If the template was recently transported, ensure that the transport request was successfully imported and that there were no errors during the transport process.
  
  
  
  Recreate the Template:
  
  If the template is missing and cannot be found, consider recreating it based on the requirements.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve the issue.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or transaction that is generating the error to identify where the failure occurs.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on templates and their management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists and is critical, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the EZ801 error and implement a suitable solution.