How To Fix EZ716 - Valid business partner is required for send type &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EZ - Print workbench

  • Message number: 716

  • Message text: Valid business partner is required for send type &1

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EZ716 - Valid business partner is required for send type &1 ?

    The SAP error message EZ716, which states "Valid business partner is required for send type &1," typically occurs in the context of business partner (BP) management in SAP systems, particularly when dealing with processes that involve communication or transactions with business partners.

    Cause:

    The error is triggered when the system requires a valid business partner for a specific send type (e.g., email, fax, etc.), but either:

    1. The business partner is not defined or is inactive.
    2. The business partner does not have the necessary communication data (like email address or phone number) for the specified send type.
    3. The send type specified in the process is not correctly configured or is not associated with a valid business partner.

    Solution:

    To resolve the EZ716 error, you can follow these steps:

    1. Check Business Partner Configuration:

      • Go to the transaction code BP (Business Partner) and verify that the business partner in question is correctly set up.
      • Ensure that the business partner is active and not marked as inactive.
    2. Verify Communication Data:

      • Within the business partner details, check the communication data section to ensure that the required communication method (e.g., email, fax) is correctly maintained.
      • If the send type is email, ensure that a valid email address is entered.
    3. Review Send Type Configuration:

      • Check the configuration for the send type in the relevant customizing settings. This can usually be found in the SPRO transaction under the relevant application area (e.g., Sales and Distribution, Customer Relationship Management).
      • Ensure that the send type is correctly defined and linked to the business partner.
    4. Test with Different Business Partners:

      • If possible, test the process with a different business partner that is known to be correctly configured to see if the issue persists.
    5. Check for Authorizations:

      • Ensure that the user executing the transaction has the necessary authorizations to access the business partner data.
    6. Consult Documentation or Support:

      • If the issue persists after checking the above points, consult SAP documentation or reach out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • BP: Business Partner Maintenance
      • SPRO: Customizing Implementation Guide
    • Business Partner Roles: Ensure that the business partner has the appropriate roles assigned that correspond to the business processes being executed.
    • SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance related to this error message.

    By following these steps, you should be able to identify and resolve the cause of the EZ716 error in your SAP system.

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