How To Fix EZ486 - Text &1 has the same hierarchy level as the document level

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 486

• Message text: Text &1 has the same hierarchy level as the document level

What causes this issue?

In the application form there are texts that are on the same level as
the document level. This is not permitted.

System Response

The system cannot save the application form.

How to fix this error?

Delete all text elements that are on the same hierarchy level as the
document level.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EZ486 - Text &1 has the same hierarchy level as the document level ?

  The SAP error message EZ486 indicates that there is a hierarchy level conflict in the document structure. Specifically, it means that the text you are trying to assign to a document has the same hierarchy level as the document itself, which is not allowed in the context of the document's structure.
  Cause:
  This error typically arises in scenarios where:
  
  You are trying to add a text element (like a note or comment) to a document, but the text element is being treated as if it has the same level in the hierarchy as the document.
  The configuration of the document or the text element does not allow for this kind of relationship, leading to a conflict.
  
  Solution:
  To resolve this error, you can try the following steps:
  
  
  Check Document Structure: Review the hierarchy of the document and the text you are trying to add. Ensure that the text element is at a different level in the hierarchy than the document.
  
  
  Adjust Text Level: If possible, adjust the level of the text element you are trying to add. This may involve changing the configuration settings or the way the text is defined in the system.
  
  
  Review Configuration: If you have access to the configuration settings, check the settings related to document types and text elements. Ensure that they are set up correctly to allow for the intended hierarchy.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on how to structure documents and text elements correctly.
  
  
  Seek Help from SAP Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have more insights into the specific configuration of your system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to document management and text management in SAP, as they may provide additional tools for troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the EZ486 error and implement a solution to resolve it.