How To Fix EZ474 - Document level &1 is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 474

• Message text: Document level &1 is inactive

What causes this issue?

The status of the document level is <LS>inactive</>. Therefore, no
processing is possible in the generated print program.

System Response

The application form contains errors.

How to fix this error?

Activate the document level.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EZ474 - Document level &1 is inactive ?

  The SAP error message EZ474, which states "Document level &1 is inactive," typically occurs in the context of document management or when dealing with document types in SAP. This error indicates that the specific document level or type you are trying to use is not active in the system.
  Cause:
  
  Inactive Document Level: The document level (or type) you are trying to access or use is not activated in the system configuration.
  Configuration Issues: There may be issues in the configuration settings related to document management or document types.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain document levels.
  
  Solution:
  
  
  Activate the Document Level:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to the relevant section for document management or document types.
  Check the status of the document level &1 and activate it if it is inactive.
  
  
  
  Check Configuration:
  
  Ensure that the document type is correctly configured in the system.
  Verify that all necessary settings related to the document level are properly maintained.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the document level.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to document management for any additional configuration steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OAC0 (for document types) or OAC3 (for document levels) to check and modify the settings.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  System Logs: Check system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to resolve the EZ474 error and ensure that the document level is active and accessible in your SAP system.