How To Fix EZ391 - No messages exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 391

• Message text: No messages exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EZ391 - No messages exist ?

  The SAP error message EZ391 ("No messages exist") typically occurs when you are trying to access or display messages in the SAP system, but there are no messages available in the specified context. This can happen in various scenarios, such as when you are looking for messages in a specific application area, transaction, or log, and there are simply no entries to display.
  Causes:
  
  No Messages Recorded: The most straightforward cause is that there are genuinely no messages recorded in the system for the specified criteria.
  Incorrect Selection Criteria: You may have entered incorrect parameters or filters that do not match any existing messages.
  Message Deletion: Messages may have been deleted or archived, leading to the absence of messages in the current view.
  Authorization Issues: In some cases, you may not have the necessary authorizations to view certain messages, leading to the perception that no messages exist.
  
  Solutions:
  
  Check Selection Criteria: Review the parameters you are using to filter messages. Ensure that they are correct and that you are looking in the right context.
  Expand Search Parameters: If applicable, broaden your search criteria to see if messages exist under different parameters.
  Check for Deletion/Archiving: Investigate whether messages have been deleted or archived. You may need to consult with your SAP administrator or check the relevant archiving settings.
  Review Authorizations: Ensure that you have the necessary authorizations to view the messages. If you suspect an authorization issue, contact your SAP security team.
  Consult Documentation: Refer to SAP documentation or help resources for the specific transaction or application area you are working with to understand the expected behavior regarding messages.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you might be using specific transaction codes (e.g., SLG1 for application logs) where messages are expected.
  SAP Notes: Check SAP Notes for any known issues or updates related to the specific transaction or module you are working with.
  System Logs: If you are troubleshooting, consider checking system logs or other related logs to see if there are any errors or warnings that might provide additional context.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.