How To Fix EZ386 - User master record for &1 not found

EZ386 - Overview

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 386

• Message text: User master record for &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EZ386 - User master record for &1 not found ?

  The SAP error message EZ386 ("User master record for &1 not found") typically indicates that the system is unable to find a user master record for the specified user ID. This can occur for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user ID specified does not exist in the SAP system.
  User Deactivation: The user ID may have been created but is currently inactive or locked.
  Authorization Issues: The user may not have the necessary authorizations to access certain transactions or data.
  Incorrect User ID: There may be a typo or error in the user ID being referenced.
  Client-Specific Data: The user master record may exist in a different client, and the current client does not have access to it.
  
  Solutions:
  
  
  Check User Creation:
  
  Use transaction code SU01 to check if the user ID exists. If it does not, you will need to create it.
  If the user ID is