How To Fix EZ145 - No customers found for selection

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 145

• Message text: No customers found for selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EZ145 - No customers found for selection ?

  The SAP error message EZ145 ("No customers found for selection") typically occurs when a user attempts to execute a transaction or report that requires customer data, but the system cannot find any customers that meet the specified selection criteria. This can happen in various SAP modules, particularly in Sales and Distribution (SD) or Customer Relationship Management (CRM).
  Causes:
  
  Selection Criteria: The selection criteria entered in the report or transaction may be too restrictive or incorrect, leading to no matching customer records.
  Data Issues: There may be no customers created in the system, or the customers may not be assigned to the relevant organizational units (e.g., sales area).
  Status of Customers: The customers might be inactive or blocked, which can prevent them from being included in the selection.
  Authorization Issues: The user may not have the necessary authorizations to view certain customer records.
  Data Filters: Filters applied in the report or transaction might exclude all available customers.
  
  Solutions:
  
  Review Selection Criteria: Check the selection criteria you have entered. Ensure that they are broad enough to include existing customers. For example, if you are filtering by customer number, try removing that filter to see if any customers appear.
  Check Customer Master Data: Verify that customer master records exist in the system. You can do this by using transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Check Customer Status: Ensure that the customers are active and not blocked. You can check the status in the customer master data.
  Authorization Check: Ensure that you have the necessary authorizations to view customer data. You may need to contact your SAP security team if you suspect authorization issues.
  Remove Filters: If you are using a report, try removing any filters or criteria that may be excluding customers. This can help identify if the issue is with the filters applied.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to check for any underlying issues with the database or system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, SE16N (Data Browser), and SE11 (Data Dictionary) to investigate customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files related to customer master data management for additional insights.
  
  By following these steps, you should be able to identify the cause of the EZ145 error and take appropriate action to resolve it.