How To Fix EYE012 - Error while reading the authorization buffer. Notify SAP.

SAP Error Message - Details

• Message type: E = Error

• Message class: EYE - Messages in queries for analysis authorizations

• Message number: 012

• Message text: Error while reading the authorization buffer. Notify SAP.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

A fatal error occurred during buffering of authorization data.

System Response

How to fix this error?

Notify your adminstrator. The administrator can then evalulate the
situation and contact SAP if necessary.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EYE012 - Error while reading the authorization buffer. Notify SAP. ?

  The SAP error message EYE012, which states "Error while reading the authorization buffer. Notify SAP," typically indicates an issue related to user authorizations in the SAP system. This error can occur for various reasons, including problems with the authorization buffer, inconsistencies in user roles, or issues with the user master record.
  Causes:
  
  Authorization Buffer Issues: The authorization buffer may be corrupted or not properly initialized.
  User Master Record Problems: There may be inconsistencies or missing data in the user master record.
  Role Assignment Issues: The roles assigned to the user may not be correctly configured or may have been deleted or modified.
  Profile Issues: The authorization profiles assigned to the user may be incomplete or incorrect.
  System Configuration: There may be issues with the system configuration that affect how authorizations are read.
  
  Solutions:
  
  
  Refresh the Authorization Buffer:
  
  You can refresh the authorization buffer by logging out and logging back into the SAP system. This forces the system to reload the authorization data.
  Alternatively, you can use transaction code SU53 to analyze the last authorization check and see if there are any missing authorizations.
  
  
  
  Check User Master Record:
  
  Use transaction code SU01 to check the user master record for the affected user. Ensure that all necessary roles and profiles are correctly assigned.
  Verify that the user is not locked or has expired credentials.
  
  
  
  Review Role Assignments:
  
  Use transaction code PFCG to review the roles assigned to the user. Ensure that the roles are active and correctly configured.
  If roles have been modified or deleted, reassign the necessary roles to the user.
  
  
  
  Check Authorization Profiles:
  
  Ensure that the authorization profiles assigned to the user are complete and contain the necessary authorizations for the tasks the user is trying to perform.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction code SM21) for any related error messages that might provide more context about the issue.
  You can also use transaction code ST22 to check for any dumps that might be related to the authorization issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance. Provide them with the error message details and any relevant logs or traces.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  SM21: System Log
  ST22: Dump Analysis
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Authorization Concepts: Familiarize yourself with SAP's authorization concepts, including roles, profiles, and the authorization buffer, to better understand how to manage and troubleshoot authorization issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the EYE012 error in your SAP system.