How To Fix EWF801 - Input was canceled by the user

SAP Error Message - Details

• Message type: E = Error

• Message class: EWF - Front office

• Message number: 801

• Message text: Input was canceled by the user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EWF801 - Input was canceled by the user ?

  The SAP error message EWF801: Input was canceled by the user typically occurs when a user cancels an input operation in a dialog or transaction. This can happen in various scenarios, such as when a user closes a dialog box, clicks the "Cancel" button, or navigates away from a screen before completing an action.
  Causes:
  
  User Action: The most common cause is that the user intentionally canceled the operation.
  System Timeout: If the system times out due to inactivity, it may lead to the cancellation of the input.
  Dialog Box Closure: If a user closes a dialog box or navigates away from the transaction, it can trigger this error.
  Technical Issues: Occasionally, technical issues such as network problems or system errors can lead to unexpected cancellations.
  
  Solutions:
  
  Re-enter Input: If the cancellation was unintentional, the user should re-enter the input and proceed with the transaction.
  Check for Timeouts: Ensure that the session is not timing out due to inactivity. Users can adjust their session settings or periodically interact with the system to prevent timeouts.
  Review User Actions: If the cancellation was accidental, users should be more cautious when navigating through screens or closing dialog boxes.
  Consult with IT Support: If the issue persists and seems to be related to technical problems, it may be necessary to consult with the IT support team to investigate any underlying issues.
  
  Related Information:
  
  User Training: Providing training to users on how to navigate SAP transactions can help reduce accidental cancellations.
  System Configuration: Administrators can review system settings related to session timeouts and dialog handling to optimize user experience.
  Error Logs: Checking SAP error logs can provide additional context if the error is occurring frequently or in specific scenarios.
  
  If the error continues to occur despite following these solutions, it may be beneficial to escalate the issue to SAP support for further investigation.