How To Fix EWA855 - The planned time &1 does not correspond to the service window.

SAP Error Message - Details

• Message type: E = Error

• Message class: EWA - IS-U-WA: Waste Management

• Message number: 855

• Message text: The planned time &1 does not correspond to the service window.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EWA855 - The planned time &1 does not correspond to the service window. ?

  The SAP error message EWA855 indicates that there is a mismatch between the planned time for a service and the defined service window. This typically occurs in the context of service management or maintenance planning within SAP, where specific time frames (service windows) are established for when services can be performed.
  Cause:
  
  Service Window Definition: The service window may not include the planned time for the service. This can happen if the planned time falls outside the defined start and end times of the service window.
  Incorrect Planning: The planned time for the service might have been incorrectly entered or calculated, leading to a conflict with the service window.
  Configuration Issues: There may be issues with the configuration of service windows in the system, such as incorrect time zones or overlapping service windows.
  
  Solution:
  
  
  Check Service Window Settings:
  
  Navigate to the configuration settings for service windows in SAP.
  Verify that the service window is correctly defined, including the start and end times.
  Ensure that the planned time for the service falls within this window.
  
  
  
  Adjust Planned Time:
  
  If the planned time is indeed outside the service window, adjust the planned time to fall within the defined service window.
  This may involve rescheduling the service or changing the planned start and end times.
  
  
  
  Review Planning Process:
  
  Review the planning process to ensure that all relevant parameters are correctly set and that the planned times are calculated based on the service window.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing service windows and planned times.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like IW31 (Create Order), IW32 (Change Order), or IP01 (Create Maintenance Plan) to review or adjust service orders and maintenance plans.
  Service Management: Understanding the broader context of service management in SAP can help in troubleshooting similar issues.
  User Roles: Ensure that you have the necessary permissions to view and modify service windows and planned times in the system.
  
  By following these steps, you should be able to resolve the EWA855 error and ensure that your planned service times align with the defined service windows.