How To Fix EWA615 - Guarantor contract &1 cannot be used in service

SAP Error Message - Details

• Message type: E = Error

• Message class: EWA - IS-U-WA: Waste Management

• Message number: 615

• Message text: Guarantor contract &1 cannot be used in service

What causes this issue?

Guarantor contract &V1& cannot be allocated to the current service.
This can be as a result of various reasons:
The contract allocated to the service frequency is not part of the
guarantor contract.
The waste allocated to the service frequency is not allocated to the
waste fraction for the guarantor contract.
None of the waste billing categories for the current service match any
of the waste billing categories that are allocated to the guarantor
contract.
The container category of the service frequency is not compatible with
the billing-relevant data in the guarantor contract.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the aforementioned allocations and dependencies.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EWA615 - Guarantor contract &1 cannot be used in service ?

  The SAP error message EWA615 indicates that a guarantor contract cannot be used in a service context. This error typically arises in the context of contract management or service processing within SAP, particularly in modules like SAP Customer Relationship Management (CRM) or SAP Convergent Charging (SAP CC).
  Cause:
  The error can occur due to several reasons, including:
  
  
  Contract Status: The guarantor contract may be in a status that does not allow it to be used for the intended service. For example, it might be inactive, expired, or not yet valid.
  
  
  Contract Type: The type of the guarantor contract may not be compatible with the service being processed. Certain contracts are designed for specific types of services.
  
  
  Missing Data: Required data or configurations related to the guarantor contract may be missing or incorrectly set up in the system.
  
  
  Authorization Issues: The user may not have the necessary permissions to access or use the guarantor contract in the service context.
  
  
  Configuration Issues: There may be configuration settings in the system that prevent the use of the guarantor contract for the specific service.
  
  
  Solution:
  To resolve the EWA615 error, you can take the following steps:
  
  
  Check Contract Status: Verify the status of the guarantor contract in the system. Ensure that it is active and valid for the intended service.
  
  
  Review Contract Type: Ensure that the type of the guarantor contract is appropriate for the service you are trying to use it with.
  
  
  Complete Required Data: Check if all necessary data related to the guarantor contract is filled out correctly. This includes checking for any mandatory fields that may be missing.
  
  
  User Authorization: Ensure that the user has the necessary authorizations to access and use the guarantor contract.
  
  
  Consult Configuration Settings: Review the configuration settings in the system related to contract management and services. Ensure that they are set up correctly to allow the use of guarantor contracts.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message and its context.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., for contract management) that can help you navigate and troubleshoot the issue.
  User Manuals: Refer to user manuals or training materials for guidance on managing contracts and services in SAP.
  
  By following these steps, you should be able to identify the root cause of the EWA615 error and implement a suitable solution.