How To Fix EWA387 - No orders found for service frequency &1/&2 for the period &3 - &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EWA - IS-U-WA: Waste Management

• Message number: 387

• Message text: No orders found for service frequency &1/&2 for the period &3 - &4

What causes this issue?

No confirmed waste disposal orders were determined for service
frequency &V1& for the period from &V3& to &V4&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EWA387 - No orders found for service frequency &1/&2 for the period &3 - &4 ?

  The SAP error message EWA387 indicates that the system could not find any orders that match the specified service frequency and the defined period. This error typically occurs in the context of service management or maintenance planning when trying to generate or process service orders.
  Cause:
  
  No Orders Created: There may not be any service orders created for the specified service frequency and period.
  Incorrect Frequency or Period: The service frequency or the date range specified may not match any existing orders.
  Data Entry Errors: There could be typographical errors in the input fields for service frequency or the date range.
  Configuration Issues: The configuration settings for service management or maintenance planning may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or access the orders.
  
  Solution:
  
  Check Existing Orders: Verify if there are any service orders created for the specified frequency and period. You can do this by checking the relevant transaction codes (e.g., IW38 for order overview).
  Review Input Parameters: Ensure that the service frequency and the date range are correctly specified. Double-check for any typographical errors.
  Adjust Frequency/Period: If no orders are found, consider adjusting the service frequency or the date range to see if any orders can be retrieved.
  Configuration Review: If you suspect a configuration issue, consult with your SAP administrator or functional consultant to review the settings related to service management or maintenance planning.
  Authorization Check: Ensure that you have the necessary permissions to access the service orders. If not, contact your system administrator to grant the required authorizations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW38 (Display Orders), IW39 (Display PM Orders), or IW32 (Change Order) to manage service orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to service management and maintenance planning for best practices and troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups for additional insights and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.