How To Fix EUI023 - Point of delivery is not allocated to suitable inst. of premise &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EUI - Messages for Point of Delivery

• Message number: 023

• Message text: Point of delivery is not allocated to suitable inst. of premise &1

What causes this issue?

The point of delivery exists and is allocated to one or more other
installations. The current installation, however, cannot be included in
the group of installations for this point of delivery as at least one
of the following conditions have not been met:
The current installation belongs to the same premise as the
installations of the selected point of delivery
The current installation belongs to the same division category as the
other installations of the selected point of delivery
The current installation has a service type with a service category
that is different to the other installations of the selected point of
delivery. The service category <LS>Other</> is an exception and may be
used more than once

System Response

You cannot allocate the point of delivery to this installation.

How to fix this error?

You have the following options:
Create a new point of delivery by selecting a new point of delivery ID.
Select a point of delivery that is allocated to another installation
and that also:
Belongs to the same premise
Belongs to the same device category
Has another service type

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EUI023 - Point of delivery is not allocated to suitable inst. of premise &1 ?

  The SAP error message EUI023, which states "Point of delivery is not allocated to suitable inst. of premise &1," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there is an issue with the allocation of a point of delivery (POD) to a specific installation or premise.
  Cause:
  
  Incorrect Configuration: The point of delivery may not be correctly configured or linked to the installation in the system.
  Missing Allocation: The POD might not be allocated to any installation or the allocation might not meet the required criteria.
  Data Inconsistency: There could be inconsistencies in the master data related to the point of delivery or the installation.
  Inactive Installation: The installation might be inactive or not in a status that allows for the allocation of a POD.
  Authorization Issues: The user may not have the necessary authorizations to view or modify the allocation.
  
  Solution:
  
  Check Allocation: Verify that the point of delivery is correctly allocated to the installation. You can do this by navigating to the relevant transaction (e.g., transaction code EUI1 for POD maintenance) and checking the allocation settings.
  Review Installation Status: Ensure that the installation is active and in a status that allows for the allocation of a POD. If the installation is inactive, you may need to reactivate it.
  Correct Configuration: If there are configuration issues, you may need to adjust the settings in the configuration for the point of delivery and installation.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the master data. This can often be done through specific reports or transactions in SAP.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the required actions. If not, contact your SAP security administrator to grant the appropriate permissions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EUI1 (Point of Delivery), EUI2 (Installation), and EUI3 (Premise) to manage and check the configurations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on resolving this error.
  Documentation: Review SAP documentation related to IS-U for detailed information on managing points of delivery and installations.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the EUI023 error message.