How To Fix EU_CLM212 - No customer source for object found

SAP Error Message - Details

• Message type: E = Error

• Message class: EU_CLM - Messages for Programs

• Message number: 212

• Message text: No customer source for object found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EU_CLM212 - No customer source for object found ?

  The SAP error message EU_CLM212: No customer source for object found typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Customer Lifecycle Management (CLM) when the system is unable to find a source object for a specific customer-related transaction or document. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing Configuration: The system may not be properly configured to link the customer object with the required source object.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the customer master data or related tables.
  Authorization Issues: The user may not have the necessary authorizations to access the customer source object.
  Object Deletion: The source object may have been deleted or archived, making it unavailable for the current transaction.
  Incorrect Object Type: The system may be looking for a source object of a different type than what is available.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP system to ensure that the customer source objects are correctly defined and linked.
  Verify Master Data: Check the customer master data for completeness and accuracy. Ensure that all necessary fields are filled out and that there are no inconsistencies.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the customer source object. This may involve checking roles and permissions in the SAP system.
  Check Object Existence: Verify whether the source object exists in the system. If it has been deleted or archived, you may need to restore it or create a new one.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to check the relevant tables or SE16 (Data Browser) to view the data in specific tables related to customer objects.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.