How To Fix EU397 - Could not use the selected data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EU - Development Environment

  • Message number: 397

  • Message text: Could not use the selected data

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EU397 - Could not use the selected data ?

    The SAP error message EU397, which states "Could not use the selected data," typically occurs in the context of data selection or processing within SAP applications. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Data Inconsistency: The selected data may be inconsistent or corrupted, leading to the inability to process it.
    2. Authorization Issues: The user may not have the necessary authorizations to access or manipulate the selected data.
    3. Data Locking: The data might be locked by another user or process, preventing access.
    4. Configuration Issues: Incorrect configuration settings in the system can lead to this error.
    5. Missing Data: Required data fields may be missing or not properly filled out.
    6. Technical Issues: There could be underlying technical issues, such as database problems or system errors.

    Solutions:

    1. Check Data Integrity: Verify the integrity of the data being selected. Ensure that all required fields are filled and that there are no inconsistencies.
    2. Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to access the data.
    3. Release Locks: If the data is locked, identify the user or process that has locked it and request them to release the lock.
    4. Configuration Review: Review the configuration settings related to the transaction or process you are working with to ensure they are set up correctly.
    5. Consult Logs: Check system logs (such as ST22 for dumps or SM21 for system logs) for any additional error messages that could provide more context.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
    • Transaction Codes: Familiarize yourself with transaction codes related to the process you are working on, as they may provide additional insights or options for troubleshooting.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the EU397 error in SAP.

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