How To Fix ESSC_GENERIC216 - Select a valid category

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 216

• Message text: Select a valid category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC216 - Select a valid category ?

  The SAP error message ESSC_GENERIC216: Select a valid category typically occurs in the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications when a user attempts to submit a request or perform an action that requires selecting a specific category, but the selected category is either invalid or not available.
  Causes:
  
  Invalid Category Selection: The user may have selected a category that is not configured or available in the system.
  Configuration Issues: The categories may not be properly set up in the backend system, leading to the error.
  Authorization Issues: The user may not have the necessary permissions to access certain categories.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from recognizing the selected category.
  
  Solutions:
  
  Select a Valid Category: Ensure that you are selecting a category that is available and valid in the system. Check the dropdown list for available options.
  Check Configuration: If you have access, verify the configuration of categories in the backend system (transaction codes like SPRO may be used for configuration).
  User Authorizations: Ensure that the user has the necessary authorizations to access the selected category. This may involve checking roles and permissions assigned to the user.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any backend configuration issues or data inconsistencies.
  Clear Cache: Sometimes, clearing the browser cache or refreshing the session can resolve temporary issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the documentation for the specific ESS/MSS application you are using to understand the expected behavior and configuration settings.
  User Training: Ensure that users are trained on how to properly select categories and understand the options available to them.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.