How To Fix ESH_ZERO_DOWNTIME003 - Enterprise Search on SAP HANA is not active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ESH_ZERO_DOWNTIME - Zero Downtime

  • Message number: 003

  • Message text: Enterprise Search on SAP HANA is not active

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ESH_ZERO_DOWNTIME003 - Enterprise Search on SAP HANA is not active ?

    The SAP error message ESH_ZERO_DOWNTIME003 indicates that the Enterprise Search on SAP HANA is not active. This error typically arises when the necessary components for Enterprise Search are not properly configured or activated in your SAP system.

    Cause:

    1. Inactive Enterprise Search Service: The Enterprise Search service may not be activated in the SAP HANA system.
    2. Configuration Issues: There may be configuration issues in the SAP system that prevent the Enterprise Search from functioning correctly.
    3. Missing Authorizations: The user may not have the necessary authorizations to access or activate the Enterprise Search.
    4. System Settings: The system settings may not be correctly set up to support Enterprise Search.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Service Activation:

      • Go to the SAP HANA Studio or SAP HANA Cockpit.
      • Check if the Enterprise Search service is active. If it is not, activate it.
    2. Verify Configuration:

      • Ensure that the configuration for Enterprise Search is correctly set up in the SAP system.
      • You can check the settings in transaction SICF (Internet Communication Framework) to ensure that the relevant services are activated.
    3. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access and use the Enterprise Search functionality.
      • You may need to assign the appropriate roles or permissions.
    4. Review System Logs:

      • Check the system logs for any additional error messages or warnings that may provide more context about the issue.
      • Use transaction SLG1 to view application logs.
    5. Restart Services:

      • Sometimes, simply restarting the relevant services or the entire SAP HANA system can resolve the issue.
    6. Consult Documentation:

      • Refer to the official SAP documentation for Enterprise Search and SAP HANA for any specific configuration or setup requirements.
    7. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • System Requirements: Ensure that your system meets all the prerequisites for running Enterprise Search on SAP HANA.

    By following these steps, you should be able to identify and resolve the issue related to the ESH_ZERO_DOWNTIME003 error message.

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