How To Fix ESH_TST_SMK_MSG111 - Comparison of user master record for &1 is not OK: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_TST_SMK_MSG - Smoke Test

• Message number: 111

• Message text: Comparison of user master record for &1 is not OK: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_TST_SMK_MSG111 - Comparison of user master record for &1 is not OK: &2 ?

  The SAP error message ESH_TST_SMK_MSG111 indicates that there is an issue with the comparison of a user master record for a specific user. The message typically includes two placeholders: &1 for the user ID and &2 for the specific reason or detail about the inconsistency.
  Cause:
  The error can arise due to several reasons, including but not limited to:
  
  Inconsistent User Data: The user master record may have inconsistencies or missing data that prevent it from being validated correctly.
  Authorization Issues: The user may not have the necessary authorizations or roles assigned, leading to a mismatch in expected permissions.
  Profile Issues: The user profile may not be correctly configured, or there may be issues with the assigned profiles.
  System Configuration: There may be configuration issues in the system that affect how user records are compared or validated.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID indicated in the error message.
  Review the user’s details, roles, and authorizations to ensure everything is correctly set up.
  
  
  
  Compare with Standard:
  
  If applicable, compare the user master record with a standard or reference user to identify discrepancies.
  
  
  
  Review Authorizations:
  
  Use transaction SU53 to check for authorization failures after attempting to perform an action that triggered the error.
  Ensure that the user has the necessary roles and authorizations assigned.
  
  
  
  Check Profiles:
  
  Verify that the user has the correct profiles assigned. You can do this in the user maintenance screen under the "Profiles" tab.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context.
  
  
  
  System Configuration:
  
  If the issue persists, consult with your SAP Basis or security team to review system configurations that might affect user master record comparisons.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SM21: System Log
  
  
  User Roles and Authorizations: Understanding how roles and authorizations work in SAP is crucial for troubleshooting user-related issues.
  SAP Documentation: Refer to SAP Help documentation for detailed information on user management and authorization concepts.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further investigation.