How To Fix ESH_TREX_ADMIN039 - Search was unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_TREX_ADMIN - TREX Indexing and Index Administration

• Message number: 039

• Message text: Search was unsuccessful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_TREX_ADMIN039 - Search was unsuccessful ?

  The SAP error message ESH_TREX_ADMIN039: Search was unsuccessful typically occurs in the context of the SAP Enterprise Search (SAP TREX) when a search query fails to return results. This can be due to various reasons, including configuration issues, indexing problems, or connectivity issues. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Indexing Issues: The search index may not be properly built or updated. If the data has changed but the index has not been refreshed, searches may yield no results.
  Configuration Errors: Incorrect configuration settings in the SAP Enterprise Search or TREX settings can lead to unsuccessful searches.
  Authorization Problems: The user may not have the necessary authorizations to access the data being searched.
  Data Source Issues: The data source may be unavailable or not properly configured, leading to failed searches.
  Network Issues: Connectivity problems between the SAP system and the TREX server can also cause search failures.
  Search Query Issues: The search query itself may be malformed or not aligned with the indexed data.
  
  Solutions:
  
  
  Rebuild the Index: 
  
  Go to the TREX administration tool and check the status of the index. If necessary, rebuild or refresh the index to ensure it contains the latest data.
  Use transaction code ESH_ADMIN to access the Enterprise Search Administration and manage the indexing.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the Enterprise Search and TREX. Ensure that all necessary parameters are correctly set.
  Verify that the data sources are correctly configured and connected.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the data being searched.
  Use transaction code SU53 to analyze authorization issues after a failed search.
  
  
  
  Verify Data Sources:
  
  Ensure that the data sources are active and properly configured. Check for any errors in the data source configuration.
  Test the connection to the data source to confirm it is reachable.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues between the SAP system and the TREX server. Check firewall settings and network configurations.
  
  
  
  Review Search Queries:
  
  Analyze the search query being executed. Ensure that it is correctly formatted and relevant to the indexed data.
  Test simpler queries to see if they return results.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to TREX and Enterprise Search for any known issues or patches that may address the problem.
  Logs and Traces: Review the logs and traces in the TREX administration tool for any error messages or warnings that could provide more context on the failure.
  Documentation: Refer to the official SAP documentation for Enterprise Search and TREX for detailed configuration and troubleshooting steps.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.