How To Fix ESH_SEARCH_UI015 - Error while opening the favorite

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_SEARCH_UI - ESH Search UI

• Message number: 015

• Message text: Error while opening the favorite

What causes this issue?

An administrator may have reconfigured the search after you saved your
favorite. That may be the reason the favorite could not be opened.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your administrator

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_SEARCH_UI015 - Error while opening the favorite ?

  The SAP error message ESH_SEARCH_UI015 typically occurs when there is an issue related to the favorites in the Enterprise Search UI. This error can arise due to various reasons, such as configuration issues, missing data, or problems with the underlying search infrastructure.
  Causes:
  
  Missing or Corrupted Favorites: The favorite entry may be missing or corrupted in the database.
  Authorization Issues: The user may not have the necessary permissions to access the favorite.
  Configuration Errors: There may be issues with the configuration of the Enterprise Search or the search UI.
  Data Inconsistencies: Inconsistencies in the data model or the search index can lead to this error.
  System Performance Issues: If the system is under heavy load, it may not be able to process the request for favorites.
  
  Solutions:
  
  
  Check Favorites Configuration:
  
  Ensure that the favorites are correctly configured in the system. You may need to re-create the favorite if it is corrupted.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the favorites.
  
  
  
  Re-indexing:
  
  If the issue is related to data inconsistencies, consider re-indexing the search data. This can help resolve issues with the search infrastructure.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache of the browser or the SAP system can resolve issues related to favorites.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) or SE11 (Data Dictionary) to investigate the underlying data structures.
  Enterprise Search Configuration: Familiarize yourself with the configuration settings for Enterprise Search in your SAP system, as this can provide insights into potential misconfigurations.
  User Management: Review user management settings to ensure that all users have the correct roles assigned.
  
  By following these steps, you should be able to diagnose and potentially resolve the ESH_SEARCH_UI015 error in your SAP system.