How To Fix ESH_SEARCH414 - Details for the external Data Provider Services error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ESH_SEARCH - ESH Search

  • Message number: 414

  • Message text: Details for the external Data Provider Services error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ESH_SEARCH414 - Details for the external Data Provider Services error ?

    The SAP error message ESH_SEARCH414 typically indicates an issue with the External Data Provider Services in the context of SAP Enterprise Search. This error can arise due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.

    Cause:

    1. Configuration Issues: The external data provider may not be configured correctly in the SAP system. This could involve incorrect settings in the data source or issues with the connection parameters.
    2. Connectivity Problems: There may be network issues preventing the SAP system from connecting to the external data source.
    3. Data Inconsistencies: The data being fetched from the external source may not be in the expected format or may be incomplete.
    4. Authorization Issues: The user or service account may not have the necessary permissions to access the external data source.
    5. Service Availability: The external data provider service may be down or not responding.

    Solution:

    1. Check Configuration: Review the configuration settings for the external data provider in the SAP system. Ensure that all parameters are set correctly, including URLs, authentication details, and data formats.
    2. Test Connectivity: Verify that the SAP system can connect to the external data source. This can often be done using tools like ping or telnet to check network connectivity.
    3. Review Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
    4. Validate Data: Ensure that the data in the external source is complete and in the expected format. If necessary, perform data cleansing or transformation.
    5. Check Authorizations: Ensure that the user or service account has the necessary permissions to access the external data provider.
    6. Service Status: Confirm that the external data provider service is up and running. If it is down, you may need to contact the service provider or your IT department for assistance.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for Enterprise Search and External Data Providers to ensure that all setup and configuration steps have been followed correctly.
    • Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered similar issues and can provide insights or solutions.

    If the problem persists after following these steps, it may be beneficial to engage SAP support for further assistance.

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