How To Fix ESH_SEARCH397 - Duplicate key for text template &1, response, language &2

ESH_SEARCH397 - Overview

• Message type: E = Error

• Message class: ESH_SEARCH - ESH Search

• Message number: 397

• Message text: Duplicate key for text template &1, response, language &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_SEARCH397 - Duplicate key for text template &1, response, language &2 ?

  The SAP error message ESH_SEARCH397 indicates that there is a duplicate key for a text template in the context of the Enterprise Search (ESH) functionality. This error typically arises when the system encounters multiple entries with the same key for a specific text template and language combination, which violates the uniqueness constraint expected by the system.
  
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are multiple entries in the database for the same text template and language. This can happen due to incorrect data entry, data migration issues, or inconsistencies in the data model.
  
  Configuration Issues: There may be issues in the configuration of the text templates or the search settings that lead to the system not being able to distinguish between the entries.
  Data Synchronization Problems: If the data is being pulled from multiple sources or systems, there may be synchronization issues leading to duplicates.
  
  
  Solution:
  
  Identify Duplicates: Use transaction