How To Fix ESH_SEARCH309 - Export software comp. &1: Duplicate key for text category ID &2, lang. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_SEARCH - ESH Search

• Message number: 309

• Message text: Export software comp. &1: Duplicate key for text category ID &2, lang. &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_SEARCH309 - Export software comp. &1: Duplicate key for text category ID &2, lang. &3 ?

  The SAP error message ESH_SEARCH309 indicates that there is a duplicate key issue related to the text category in the context of the Enterprise Search (ESH) component. This error typically arises when there are multiple entries in the database that share the same key for a specific text category, language, or other identifiers, which violates the uniqueness constraint expected by the system.
  Cause:
  
  Duplicate Entries: The most common cause of this error is the presence of duplicate entries in the database for the specified text category ID and language. This can happen due to incorrect data imports, manual data entry errors, or issues during data synchronization processes.
  Configuration Issues: Misconfiguration in the settings related to text categories or language settings can also lead to this error.
  Data Migration Issues: If data has been migrated from another system, it may not have been cleaned properly, leading to duplicates.
  
  Solution:
  
  
  Identify Duplicates:
  
  Use SQL queries or SAP transaction codes (like SE16 or SE11) to check the relevant database tables for duplicate entries based on the text category ID and language.
  Look for the specific entries that are causing the conflict.
  
  
  
  Remove or Merge Duplicates:
  
  Once identified, you can either delete the duplicate entries or merge them if they contain different information that needs to be preserved.
  Ensure that you have backups before making any deletions or modifications.
  
  
  
  Check Configuration:
  
  Review the configuration settings for text categories and ensure that they are set up correctly.
  Make sure that the language settings are consistent and that there are no overlaps in the text category definitions.
  
  
  
  Data Consistency Checks:
  
  Run consistency checks or data validation processes to ensure that the data integrity is maintained across the system.
  Use SAP tools or reports designed for data consistency checks.
  
  
  
  Re-indexing:
  
  After resolving the duplicates, you may need to re-index the search data to ensure that the changes are reflected in the search results.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the ESH component for any specific guidelines or recommendations regarding this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser), SE11 (Data Dictionary), and others that can help you analyze the database tables.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the ESH_SEARCH309 error and ensure that your SAP system operates smoothly without duplicate key issues.