How To Fix ESH_REMSEARCH063 - Error saving connection status

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_REMSEARCH - ES Remote Search

• Message number: 063

• Message text: Error saving connection status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_REMSEARCH063 - Error saving connection status ?

  The SAP error message ESH_REMSEARCH063 ("Error saving connection status") typically occurs in the context of the SAP Enterprise Search (SAP ESH) when there is an issue with saving the connection status of a remote search system. This can happen due to various reasons, including configuration issues, connectivity problems, or authorization issues.
  Causes:
  
  Configuration Issues: The remote system may not be properly configured in the SAP ESH settings.
  Network Connectivity: There may be network issues preventing the SAP system from communicating with the remote search system.
  Authorization Problems: The user or service account may not have the necessary permissions to save the connection status.
  System Errors: There could be underlying system errors or inconsistencies in the SAP ESH setup.
  Service Availability: The remote search service may be down or not reachable.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for the remote search system in the SAP ESH administration.
  Ensure that the connection parameters (like host, port, etc.) are correct.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the remote search system.
  Check for any firewall rules that might be blocking the connection.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account used for the connection has the necessary authorizations to perform the operation.
  Check the roles and profiles assigned to the user.
  
  
  
  Check Logs:
  
  Review the SAP application logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  Look for any relevant entries in the system logs (transaction SM21).
  
  
  
  Restart Services:
  
  If applicable, restart the relevant services on both the SAP system and the remote search system to clear any temporary issues.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for Enterprise Search for any specific troubleshooting steps related to this error.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP ESH Documentation: Familiarize yourself with the SAP Enterprise Search documentation for best practices and configuration guidelines.
  System Monitoring: Implement monitoring for the remote search system to proactively catch connectivity issues.
  Regular Maintenance: Regularly review and maintain the configuration and connectivity settings to prevent such issues from arising.
  
  By following these steps, you should be able to diagnose and resolve the ESH_REMSEARCH063 error effectively.