How To Fix ESH_REMSEARCH037 - Connection is not operational

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_REMSEARCH - ES Remote Search

• Message number: 037

• Message text: Connection is not operational

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_REMSEARCH037 - Connection is not operational ?

  The SAP error message ESH_REMSEARCH037: Connection is not operational typically indicates that there is an issue with the connection to the SAP Enterprise Search (SAP ESH) system or the underlying data source. This can occur due to various reasons, including configuration issues, network problems, or service outages.
  Causes:
  
  Configuration Issues: The connection settings for the search service may not be correctly configured in the SAP system.
  Service Unavailability: The search service or the underlying database may be down or not responding.
  Network Problems: There may be network connectivity issues between the SAP system and the search service.
  Authorization Issues: The user may not have the necessary permissions to access the search service.
  System Updates or Changes: Recent updates or changes in the system configuration may have affected the connection.
  
  Solutions:
  
  Check Service Status: Verify that the search service is running and operational. You can do this by checking the service status in the SAP system or the relevant server.
  Review Configuration: Ensure that the connection settings for the search service are correctly configured. This includes checking the URL, port, and any authentication settings.
  Network Connectivity: Test the network connection between the SAP system and the search service. You can use tools like ping or telnet to check connectivity.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
  User Permissions: Ensure that the user has the necessary permissions to access the search service. Check the roles and authorizations assigned to the user.
  Restart Services: If the service is down, try restarting the search service or the entire SAP system if necessary.
  Consult Documentation: Refer to the SAP documentation for any specific configuration or troubleshooting steps related to the Enterprise Search service.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Monitoring Tools: Utilize SAP monitoring tools to keep track of system performance and service availability, which can help in proactively identifying issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.