How To Fix ESH_QM_OPT014 - Indicator &1: old score &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_QM_OPT - ES Query Measurement: Optimization

• Message number: 014

• Message text: Indicator &1: old score &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_QM_OPT014 - Indicator &1: old score &2 ?

  The SAP error message ESH_QM_OPT014, which states "Indicator &1: old score &2," is related to the SAP Enterprise Search (EHS) and typically occurs in the context of quality management or search optimization processes. This error indicates that there is an issue with the scoring of search results or indicators that are being evaluated.
  Cause:
  
  Data Inconsistency: The error may arise due to inconsistencies in the data being processed, such as outdated or incorrect scoring metrics.
  Configuration Issues: There may be misconfigurations in the search settings or indicators that are not properly defined.
  System Updates: If there have been recent updates or changes to the system, it may lead to discrepancies in how scores are calculated or displayed.
  Performance Issues: The system may be experiencing performance issues that affect the calculation of scores.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the search indicators and ensure they are correctly set up. This includes verifying the scoring algorithms and parameters.
  Data Refresh: If the error is due to outdated data, consider refreshing the data or re-indexing the search to ensure that the latest scores are being used.
  Review Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue.
  System Update: If the issue arose after a system update, check for any patches or notes from SAP that address known issues related to the error.
  Consult Documentation: Refer to SAP documentation or support notes related to ESH and quality management for specific guidance on resolving this error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes that may address this specific error or provide guidance on similar issues.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for Enterprise Search and Quality Management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the ESH_QM_OPT014 error and implement an appropriate solution.