How To Fix ESH_QM_ACCESS000 - No scores available

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_QM_ACCESS - ES Query Measurement: Data Access

• Message number: 000

• Message text: No scores available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_QM_ACCESS000 - No scores available ?

  The SAP error message ESH_QM_ACCESS000: No scores available typically occurs in the context of SAP Enterprise Search or SAP Search and Classification (TREX) when a query is executed, but there are no relevant scores or results returned for the search criteria specified. This can happen for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  
  No Data Indexed: The data you are searching for may not be indexed in the search system. If the relevant data has not been processed or indexed, it will not return any scores.
  
  
  Search Configuration Issues: There may be issues with the configuration of the search service or the search connector that prevents it from retrieving or scoring the data correctly.
  
  
  Query Parameters: The search query parameters may be too restrictive or incorrectly specified, leading to no results being found.
  
  
  Authorization Issues: The user executing the search may not have the necessary authorizations to access the data, resulting in no scores being returned.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may not be able to process the search request properly.
  
  
  Solutions:
  
  
  Check Indexing: Ensure that the relevant data has been indexed. You can do this by checking the indexing status in the SAP system. If necessary, re-index the data.
  
  
  Review Search Configuration: Verify the configuration settings for the search service and connectors. Ensure that they are set up correctly and that the data sources are properly connected.
  
  
  Adjust Query Parameters: Review the search query parameters to ensure they are not overly restrictive. Try broadening the search criteria to see if results are returned.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data being searched. You may need to adjust user roles or permissions.
  
  
  Monitor System Performance: Check the system performance and logs for any issues that may be affecting the search functionality. Address any performance bottlenecks if necessary.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any specific issues related to the error message. SAP frequently updates their knowledge base with solutions to common problems.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ESH_QM_ACCESS000 error message in SAP.