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Message type: E = Error
Message class: ESH_QL_MSG - ESH Query Logging
Message number: 053
Message text: Could not check personalization settings for user &1
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ESH_QL_MSG053
- Could not check personalization settings for user &1 ?The SAP error message ESH_QL_MSG053 indicates that the system could not check the personalization settings for a specific user. This error typically arises in the context of the Enterprise Search (ESH) functionality in SAP, where user-specific settings and preferences are important for delivering personalized search results.
Causes:
- User Authorization Issues: The user may not have the necessary authorizations to access personalization settings.
- Missing Personalization Data: The personalization data for the user may not exist or may be corrupted.
- System Configuration Issues: There may be issues with the configuration of the Enterprise Search or the underlying database.
- Technical Errors: There could be technical issues such as database connectivity problems or inconsistencies in the user master data.
Solutions:
Check User Authorizations:
- Ensure that the user has the necessary authorizations to access personalization settings. This can be done by reviewing the user's roles and authorizations in the SAP system.
Verify Personalization Data:
- Check if the personalization data exists for the user. You can do this by navigating to the personalization settings in the ESH and verifying if the user has any saved preferences.
Review System Configuration:
- Ensure that the Enterprise Search is properly configured. Check the settings in the SAP NetWeaver Administrator or the relevant configuration transactions.
Check for Technical Issues:
- Look into the system logs (transaction SLG1) for any related error messages that might provide more context on the issue.
- Ensure that the database is functioning correctly and that there are no connectivity issues.
Recreate Personalization Settings:
- If the personalization data is corrupted, you may need to delete the existing settings and recreate them. This can often resolve issues related to corrupted data.
Consult SAP Notes:
- Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
Related Information:
SU01
(User Maintenance) to check user authorizations and SLG1
(Application Log) to view logs for errors.If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.
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