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Message type: E = Error
Message class: ESH_PST_MSG -
Message number: 081
Message text: Error while retrieving information about TREX hosts
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ESH_PST_MSG081
- Error while retrieving information about TREX hosts ?The SAP error message ESH_PST_MSG081 indicates that there is an issue with retrieving information about TREX (Text Retrieval and Extraction) hosts. This error typically occurs in the context of SAP Enterprise Search or when working with the TREX search engine.
Causes:
- TREX Service Not Running: The TREX service may not be running or may have crashed.
- Network Issues: There could be network connectivity issues between the SAP system and the TREX server.
- Configuration Issues: Incorrect configuration settings in the SAP system or TREX configuration files.
- Authorization Issues: The user may not have the necessary authorizations to access TREX information.
- TREX Host Unreachable: The TREX host may be down or unreachable due to server issues or maintenance.
- Version Mismatch: There may be a version mismatch between the SAP system and the TREX server.
Solutions:
- Check TREX Service: Ensure that the TREX service is running. You can do this by accessing the TREX administration tools or checking the server status.
- Network Connectivity: Verify that there are no network issues preventing communication between the SAP system and the TREX server. You can use tools like
ping
ortelnet
to check connectivity.- Review Configuration: Check the configuration settings in the SAP system and TREX. Ensure that the TREX host is correctly defined in the SAP system.
- User Authorizations: Ensure that the user has the necessary authorizations to access TREX. You may need to check the roles and permissions assigned to the user.
- Check TREX Logs: Review the TREX logs for any errors or warnings that might provide more context about the issue.
- Restart TREX: If the TREX service is not responding, consider restarting it to resolve any temporary issues.
- Consult Documentation: Refer to the SAP documentation for specific configuration and troubleshooting steps related to TREX and Enterprise Search.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.
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