How To Fix ESH_PS_MSG013 - User &1& does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ESH_PS_MSG - ESH Personalized Search

  • Message number: 013

  • Message text: User &1& does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ESH_PS_MSG013 - User &1& does not exist ?

    The SAP error message ESH_PS_MSG013, which states "User &1& does not exist," typically indicates that the system is unable to find the specified user in the user master data. This can occur in various contexts, such as when trying to assign roles, access certain functionalities, or perform actions that require user authentication.

    Causes:

    1. User Not Created: The user specified in the error message has not been created in the SAP system.
    2. User Deactivation: The user exists but has been deactivated or locked.
    3. Incorrect User ID: There may be a typo or error in the user ID being referenced.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing them.
    5. System Configuration: There may be issues with the configuration of the user management or the specific application area.

    Solutions:

    1. Check User Existence:

      • Use transaction code SU01 to check if the user exists in the system. Enter the user ID and see if the user details are displayed.
    2. Create User:

      • If the user does not exist, create a new user using transaction SU01. Ensure that all necessary details are filled in, including roles and authorizations.
    3. Unlock/Activate User:

      • If the user exists but is locked or inactive, unlock or activate the user account using transaction SU01.
    4. Verify User ID:

      • Double-check the user ID for any typos or errors. Ensure that the correct user ID is being referenced in the transaction or process.
    5. Check Authorizations:

      • Ensure that the user has the necessary authorizations to perform the action. This can be checked using transaction SU53 after the error occurs to see if there are any authorization issues.
    6. Consult with Basis Team:

      • If the issue persists, consult with your SAP Basis team or system administrator to check for any underlying system issues or configurations that may be affecting user recognition.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • SU10: Mass User Maintenance
    • User Management: Understanding user roles and authorizations is crucial in SAP. Ensure that users are assigned appropriate roles based on their job functions.
    • Documentation: Refer to SAP Help documentation for user management and authorization concepts for more detailed guidance.

    By following these steps, you should be able to resolve the ESH_PS_MSG013 error and ensure that the user can be recognized by the SAP system.

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