How To Fix ESH_POST_INSTALL042 - Operating system could not open file &1 for logon ticket for SSO

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_POST_INSTALL - ESH Post Installation

• Message number: 042

• Message text: Operating system could not open file &1 for logon ticket for SSO

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_POST_INSTALL042 - Operating system could not open file &1 for logon ticket for SSO ?

  The SAP error message ESH_POST_INSTALL042 indicates that the operating system could not open a file that is required for the logon ticket for Single Sign-On (SSO). This error typically arises during the configuration of SSO in an SAP environment, particularly when using the SAP Enterprise Search (ESH) or similar components.
  Cause
  The error can be caused by several factors, including:
  
  File Permissions: The user account under which the SAP system is running may not have the necessary permissions to access the specified file.
  File Path Issues: The file path specified in the configuration may be incorrect or the file may not exist.
  File System Issues: There may be issues with the file system, such as disk space problems or file system corruption.
  Configuration Errors: Incorrect configuration settings in the SAP system related to SSO or the logon ticket.
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check File Path:
  
  Verify that the file path specified in the configuration is correct.
  Ensure that the file exists at the specified location.
  
  
  
  Check File Permissions:
  
  Ensure that the SAP system user has the necessary permissions to read and write to the file.
  You may need to adjust the file permissions using operating system commands (e.g., chmod on Unix/Linux or adjusting properties on Windows).
  
  
  
  Check File System:
  
  Ensure that there is sufficient disk space on the file system where the file is located.
  Check for any file system errors and resolve them if necessary.
  
  
  
  Review Configuration:
  
  Review the SSO configuration settings in the SAP system to ensure they are set up correctly.
  Check the relevant SAP notes and documentation for any specific configuration requirements.
  
  
  
  Restart Services:
  
  After making changes, restart the relevant SAP services to ensure that the changes take effect.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for SSO configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the ESH_POST_INSTALL042 error in your SAP environment.