How To Fix ESH_OM_OBJ_MODEL_RP2823 - Personalized search provider &1 cannot be used in the ranking factor

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_OM_OBJ_MODEL_RP2 - Object Model Repository (2)

• Message number: 823

• Message text: Personalized search provider &1 cannot be used in the ranking factor

What causes this issue?

Personalized service provider &v1& cannot be used in the ranking factor
because the package &v2& of provider &v1& and the package &v3& of the
ranking factor are not compatible.

System Response

Personalized service provider &v1& cannot be used.

How to fix this error?

If possible, adjust the packages accordingly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_OM_OBJ_MODEL_RP2823 - Personalized search provider &1 cannot be used in the ranking factor ?

  The SAP error message ESH_OM_OBJ_MODEL_RP2823 indicates that there is an issue with a personalized search provider that cannot be used in the ranking factor. This error typically arises in the context of SAP Enterprise Search or SAP HANA Search, where personalized search providers are configured to enhance search results based on user preferences or behaviors.
  Cause:
  
  Configuration Issues: The personalized search provider may not be properly configured or activated in the system.
  Incompatibility: The search provider may not be compatible with the ranking factors being used in the search model.
  Missing Dependencies: There may be missing dependencies or prerequisites that need to be fulfilled for the personalized search provider to function correctly.
  Data Issues: There could be issues with the data being fed into the search provider, such as missing or incorrect data.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings for the personalized search provider and ensure that it is correctly set up.
  Verify that the provider is activated and properly linked to the search model.
  
  
  
  Review Ranking Factors:
  
  Check the ranking factors being used in the search model. Ensure that they are compatible with the personalized search provider.
  If necessary, modify the ranking factors to exclude the personalized search provider or adjust them to be compatible.
  
  
  
  Dependencies:
  
  Ensure that all necessary components and dependencies for the personalized search provider are installed and activated.
  Check for any updates or patches that may need to be applied to the system.
  
  
  
  Data Validation:
  
  Validate the data being used by the personalized search provider. Ensure that it is complete and correctly formatted.
  If there are issues with the data, resolve them before attempting to use the search provider again.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for Enterprise Search or the specific search provider you are using. This can provide insights into configuration requirements and troubleshooting steps.
  
  
  
  Logs and Traces:
  
  Check the system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide updates related to the search provider.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP Enterprise Search to better understand the configuration and usage of personalized search providers.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message ESH_OM_OBJ_MODEL_RP2823.