How To Fix ESH_OM_OBJ_MODEL_RP2810 - The ranking factor can only have up to one scale definition

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_OM_OBJ_MODEL_RP2 - Object Model Repository (2)

• Message number: 810

• Message text: The ranking factor can only have up to one scale definition

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_OM_OBJ_MODEL_RP2810 - The ranking factor can only have up to one scale definition ?

  The SAP error message ESH_OM_OBJ_MODEL_RP2810 indicates that there is an issue with the configuration of a ranking factor in the SAP Enterprise Search (SAP ESH) system. Specifically, the error states that a ranking factor can only have one scale definition, but it appears that there are multiple scale definitions associated with the ranking factor in question.
  Cause:
  The primary cause of this error is that the ranking factor has been incorrectly configured with more than one scale definition. In SAP ESH, each ranking factor should be associated with a single scale definition to ensure proper ranking of search results.
  Solution:
  To resolve this error, you need to check the configuration of the ranking factors in your SAP ESH system and ensure that each ranking factor has only one scale definition. Here are the steps you can follow:
  
  
  Access the Configuration:
  
  Go to the SAP ESH configuration area where ranking factors are defined. This is typically done through the SAP GUI or the relevant transaction code.
  
  
  
  Identify the Ranking Factor:
  
  Locate the specific ranking factor that is causing the error. You may need to review the list of ranking factors to find the one associated with the error message.
  
  
  
  Check Scale Definitions:
  
  Review the scale definitions associated with the identified ranking factor. Ensure that there is only one scale definition linked to it.
  
  
  
  Remove Extra Scale Definitions:
  
  If you find multiple scale definitions, remove the unnecessary ones, leaving only the required single scale definition for that ranking factor.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save your changes to the configuration.
  
  
  
  Test the Configuration:
  
  After saving, test the search functionality to ensure that the error no longer occurs and that the ranking factor is functioning as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for SAP ESH for more details on configuring ranking factors and scale definitions.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance, providing them with the error message and details of your configuration.
  
  By following these steps, you should be able to resolve the error and ensure that your ranking factors are correctly configured in SAP ESH.