How To Fix ESH_OM_OBJ_MODEL_RP2807 - The scale cannot be added as a ranking factor can only have one scale

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_OM_OBJ_MODEL_RP2 - Object Model Repository (2)

• Message number: 807

• Message text: The scale cannot be added as a ranking factor can only have one scale

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_OM_OBJ_MODEL_RP2807 - The scale cannot be added as a ranking factor can only have one scale ?

  The SAP error message ESH_OM_OBJ_MODEL_RP2807 indicates that there is an issue with the configuration of ranking factors in the SAP Enterprise Search (SAP ESH) system. Specifically, the error states that you cannot add a scale as a ranking factor because only one scale is allowed.
  Cause:
  This error typically occurs when you attempt to configure multiple scales for ranking factors in a search model. In SAP ESH, a ranking factor can only have one scale associated with it. If you try to add another scale to a ranking factor that already has one, the system will throw this error.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Review Ranking Factors: Check the configuration of your ranking factors in the search model. Identify which ranking factor is causing the issue.
  
  
  Remove Additional Scales: If you find that a ranking factor already has a scale assigned, you will need to remove any additional scales that you are trying to add. Ensure that each ranking factor has only one scale.
  
  
  Modify Configuration: If you need to change the scale for a ranking factor, you can do so by:
  
  Removing the existing scale.
  Adding the new scale that you want to use.
  
  
  
  Test the Configuration: After making the necessary changes, test the search model to ensure that it works as expected without throwing the error.
  
  
  Documentation: Refer to the SAP documentation for Enterprise Search and ranking factors for more detailed guidance on configuring ranking factors and scales.
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or Knowledge Base Articles that may provide additional insights or updates regarding this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and successfully configure your ranking factors in SAP ESH.