How To Fix ESH_OM_OBJ_MODEL_RP2264 - Data provider controller cannot retrieve data providers

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_OM_OBJ_MODEL_RP2 - Object Model Repository (2)

• Message number: 264

• Message text: Data provider controller cannot retrieve data providers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_OM_OBJ_MODEL_RP2264 - Data provider controller cannot retrieve data providers ?

  The SAP error message ESH_OM_OBJ_MODEL_RP2264, which states "Data provider controller cannot retrieve data providers," typically occurs in the context of SAP Enterprise Search or SAP HANA when there is an issue with the data provider configuration or connectivity. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Configuration Issues: The data provider may not be correctly configured in the system. This could include incorrect settings in the data provider controller or missing parameters.
  
  
  Authorization Problems: The user may not have the necessary authorizations to access the data providers. This can lead to the inability to retrieve data.
  
  
  Connectivity Issues: There may be network or connectivity issues between the SAP system and the data source, preventing data retrieval.
  
  
  Data Source Unavailability: The data source that the data provider is trying to access may be down or not available.
  
  
  System Performance: High load on the system or performance issues can also lead to timeouts or failures in retrieving data.
  
  
  Version Compatibility: There may be compatibility issues between different components of the SAP system, especially if there have been recent updates or changes.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration of the data provider in the SAP system. Ensure that all necessary parameters are set correctly and that the data provider is active.
  
  
  Verify Authorizations: Ensure that the user has the appropriate authorizations to access the data providers. This may involve checking roles and permissions in the SAP system.
  
  
  Test Connectivity: Check the network connectivity to the data source. You can use tools like ping or telnet to verify that the data source is reachable.
  
  
  Monitor Data Source: Ensure that the data source is up and running. If it is down, work with the relevant team to bring it back online.
  
  
  Check System Performance: Monitor the performance of the SAP system. If there are performance issues, consider optimizing queries or increasing system resources.
  
  
  Review Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  Update Components: If there are known compatibility issues, consider updating the relevant components of the SAP system to ensure they are compatible with each other.
  
  
  Related Information:
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  Documentation: Review the official SAP documentation for Enterprise Search and data providers to ensure that you are following best practices for configuration and usage.
  
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.